Winter Weather Preparedness

It been a relatively mild winter by local standards; but, it is worth sharing some tips to keep safe during this time of year. 

A number of our properties are located in fairly remote spots (think no cell service, no ambient light and few neighbors) so planning ahead makes sense. For starters, check the weather forecast. Sure, I know the weather forecast can be shamefully inaccurate and prone to push everyone to grab some bread and milk just to feel a little safer but, check where you are headed before you leave. Even a few days before your travel date is a good idea.

Next, think about things you should have in your vehicle pretty much from December 1st to March 31st. I like to keep a small safety stash of clothes, water, hand warmers, flash lights, extra batteries and a protein bar or two. Speaking of vehicles, did you leave with your gas tank full? Do you have good quality tires? How about 4WD/AWD? I have a 4WD, diesel pick up with deep tread, sand and snow tires. They are the type of sand/snow tires that I use when my wife wants to go “see the horses” in the Outer Banks (and never worry about getting stuck and paying $400 to be pulled out). I can pretty much go anywhere at any time with my vehicle and I still avoid travel unless I really have to (like getting to your vacation rental). Emergency bags, 4WD, and good tires may seem like simple and obvious things but you would be surprised how many guests attempt to go to ski country in a Prius. Generally, the outcome results in a painful phone call. You will see on some of our listings where we really, really urge folks to be sure they have 4WD/AWD. We provide this note because, unfortunately, some guests just thought it “wouldn’t be that bad”. 

Also, think about the route you travel. We have a cabin that the quickest way to get there is through a windy, country road with steep elevation changes. It’s the best way 9 months out of the year to get us there quickly. However, on a wintry night, it’s the worst route to pick–so, we stay with a snow emergency route (if we have to travel). 

Let’s have a safe “getaway with us” for the rest of the winter season.

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Amazing Guest Experiences

We take the work of providing amazing guest experiences very seriously. You might be surprised how much thought goes into building and designing great properties, inspecting properties, visiting before a guest stay and constantly tweaking properties so our guests can simply enjoy their guest stays. But, having that perfect getaway does not include just us. Having an amazing guest experience is a skill of the traveler.

It’s always been amazing to me how little time guests sometime seemingly take when booking a property and planning either a weekend or weekly stay at a property.  Lots of hard earned money goes into any getaway. Unfortunately, lots of people simply glance at a listing, scan lease agreements, and give just a casual read of property rules and other important details.

Wanna know the single MOST important thing you can do to ensure a great experience? It’s not rocket science. It’s definitely not sexy! It is READING

I know. I know…how “get off my lawn” that might sound; but, it’s definitely true. Whether it is reviewing a listing, reading guest communication emails, check out procedures, house rules taking the time to read—carefully–is by far and away the most important thing a guest can do to have a great experience. Sure that’s means reading without distractions, sometimes not reviewing documents on a 3 inch smart phone screen, and often just thinking “there must be a reason why” they are sending this to me. 

Almost every sentence, listing description, amenity (does it exist or does it not) and guest arrival detail that is published or otherwise sent to a guest has been written to address some guest question that has cropped up over the years.  And by the way, if after you have read something from us and still have a question–great–we are here for you–just ask! We are happy to clarify. 

So, do yourself (your host and us) a big favor and take the time to read as you get ready to getaway with us!  

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